Great Prices! Beats all that I have researched on line.
I like the value for the money with Lambert Vet Supply compared to the other pet supply stores & online retailers.
This site is very easy to use and has very competitive prices. I am very satisfied and will use this site again.
The pig's ears are HUGE and the dogs love these tasty treats... I bought 3 bags on sale, and I plan to get more at the end of the month. Excellent product selection and fabulous prices, combined with quick shipping, I am a loyal customer for all my dog snacks and other supplies.
This place is great!! Very informative and affordable!!! This will be the place I get my pet products always!!
Thanks to Lambert, I can afford to keep my dogs health issues under control! Thanks to everyone at Lambert!
Have talked with customer service - Liz - when needed help and she was a wonderful help!
Thanks again for all of your help throughout the process. The superior level of customer service and the competitive pricing that Lambert always provides keep me coming back!
I found the prices at Lambert Vet Supply to be significantly better than other online suppliers or my vet. That is outstanding. I also like that Lambert Vet Supply is an American company.
This is my third time to make a purchase from Lambert. I have been satisified every time. Thanks.
I used your site when my vet's office could not get Comfortis for Aura. The process was so easy, so I've ordered from Lambert ever since.
Great Company! Very friendly agents! Can't beat their prices.
Checked other web sites and Lambert was the cheapest!
Compared to other sites, your prices were unbeatable and the checkout process as easy as 1-2-3. Great!
We have been Lambert Vet Supply customers since September 2011. Trudy Beam, our Sales Representative has been nothing but helpful from the beginning. One of our problems running a small kennel in rural central Nebraska was finding a consistent supply of high quality dog food. Lambert Vet Supply solved that problem for us with your variety of dog food offered and your delivery service. Our only regret is that we haven't been able to meet your drivers yet. By the time we get home, the bags of food are unloaded and neatly stacked inside!
Calamus K9s, Burwell, NE
Excellent customer service. They followed the order closely, and notified us immediately when there were problems with the vet referral.
I have been a customer over the past 5 years and have been impressed by their customer service over the phone and now online. Great Service and at a reasonable price. Thank You!!
I found a hard to find prescription for my dog that was also cheaper than I could find anywhere else.
Of all the "sales" advertised on other websites, Lambert Vet Supply did, indeed, have a lower cost with a much better savings. Other websites claimed there was a sale but there was no savings at all. No shipping charges was also a huge plus.
Ordered shots that would have missed shipping deadline due to my own error. They made every effort --- called, emailed and even sent a text to my cell phone to reach me to fix the problem. Success! Problem solved and recieved order! Then to finalize they called my cell again when Fed Ex could not make it up my road to deliver to my house! Yes repeat business for this company for sure!
M. Smith, North Carolina
I just wanted to re-express how impressed I am with the service you have provided!!! I would recommend your company without hesitation. Thank you for your attention to my order. This product is required by my dog, essentially as a life-saving product that she will have to take for the rest of her life. My old provider would require multiple phone calls, emails etc, until I was down to my last few teaspoons of product and completely stressed out. It would take as much as 3 weeks for them to fill the order.
Please feel free to forward my message to your supervisor(s) because you certainly deserve recognition for the great customer service you are providing."
Thank you so much! It appears to me that you're going to be a 5 STAR Company for me. Great Service!"
SFC Harvey E Morrow,
U.S. Army Veterinary Supplies
Thank you so much Jacklyn for all your hard work in getting this medication shipped out. I look forward to working with you in the future. Have a Great Day!"
Thanks for confirming the anticipated shipment date of my order. Our last batch of vaccines came from LVS, and upon arrival, the frost pack was still frozen mush - thanks to the cooler system LVS uses. My wife and I are small hobby breeders of German Shepherds, and LVS is now a recommended resource mentioned in the information packet we give to our puppy buyers because of your competitive prices, breadth and depth of catalogue choices, and excellent customer service.
I would have called to thank you directly, but I just opened the email and the office is closed now. Keep up the good work!"
Lee Jones, "Happy Customer"
"Rather than send messages to companies with whom I am not happy, I merely withhold my patronage, as I will not do business with customer service personnel, sales people or wait staff that are not pleasant. That is their job. However, I do feel that it is important to let companies know when their people are doing an unusually good job, and yours is one. Today was my first contact with your online services, and I spoke with two women. I had MANY questions and concerns. These women were both very helpful and VERY pleasant. (They also did not call me "dear" or "sweetie" which drives me nuts.) I neglected to get the name of the first woman who seemed to be relatively new at the job, but she was very informative and was more than willing to get (and did get) information about things of which she was not positive. She was very nice and I regret that I did not get her name. The second woman's name was Marlene, and she was lovely and helpful and understanding!
"Just wanted to say thank you to Sue Williams for helping me with my order today. LVS is lucky to have a person like you on the staff."
Charlene, Quakertown, PA
"Thank you for your attention and help on this matter. It is rare in today's world to find someone who is willing to follow-up, as you have done on this order or anything else as far as that goes."
Robert Yates, Napa, CA
"Thank you Jackie for your much-needed help regarding choice of clippers and blades. You are so knowledgable;.I wish I had called you first!!!"
You are a pleasure to do biz with and please feel free to let your suprvisor know I said so. You have been a pleasure to work with and you should get a gold star or at least a smiley face."
Joy Nadel, Rescue Me Incorporated
"I have ordered dog items from various vendors over the past 17 years; however, for the past 6 years I have ordered all my dog supplies from LVS because of the quality, lower prices and great service. Trudy Beam has always treated me like I was someone special and given me individualized attention. Plus she has helped me with most all of my questions about my dog's problems. Fantastic company and individualized service. Thank you LVS for all your help."
Ted Sherrill, Sherrill's Babies, Denton, TX
"Thank you Shannon, I appreciate your always prompt replies and wonderful assistance. I will hopefully send a good bit of business your way as I have already done over the last few months. Folks need to have good people to do business with and I think you folks are some of the best. Thanks again."
Tom S. - Wisconsin
"Good morning, Shannon: Just want you to know our dog's prescription arrived yesterday and that we thank you very much for getting it processed and mailed so quickly. Also greatly appreciate your e-mails keeping us informed about our order. That's [what] bonds customers to a company. I assure you we will turn to you for our dog's needs."
"Liz, Thanks so much for the wonderful way you treated me - dealing with the public daily I appreciate the kindness! You deserve a raise - tell your boss to call me."
Laura A. - Florida
"Thank you so much for your help Shannon! You guys at Lambert are always so helpful! That's why I come back time and time again."
Thanks again, Matt - Mississippi
"Brent, received Cosequin yesterday - wow that is service.
Between your company mission of customer caring - quality service you do have me as a repeat customer. I must tell you that the Cosequin DS has changed the life of our King Shepherd. She now loves to run which before her gate prevented her from doing this with ease - I would recommend this product to anyone for hip/bone problems. Your company's interest in providing genuine caring service to your customers is to be applauded; not to mention the "price is right". I use 6 capsules a day between the two dogs - have a great weekend"
Elaine - Delaware
"I just received the vaccine. I was surprised it reached me so soon!! This is the first time I have ordered vaccine (via mail) and the ice packs were still frozen. Thanks for being so prompt!"
G. Whitaker - Oklahoma
"I just wanted to take the time to let you know how pleased I am with your company. I placed my order via e-mail on Saturday night. It was shipped early in the day on Monday and I received it on Wednesday. I am very pleased with your service. I deal with many other mail order companies and I have not found any others to be as fast and efficient."
C. Murray - Texas
"I couldn't believe it when the UPS man arrived just a day and a half after I placed my order! The last vaccines I ordered from took 5 days to arrive by 2 day express. They shipped again overnight and it took 3 days to get here. When I complained they said it was the best they could do, take it or leave it. I LEFT. Thanks from your newest customer!"
K. Schiff - New York
"Your expeditious service is unparalleled and I will use your services for all of my inventory that you carry in future orders."
Voigt Global Distribution - Kansas
"I really appreciate the assistance that comes from such super customer service folks as yourself! That makes all the difference in the world. I will be happy to pass on your company information to all the folks I run into who need animal medical supplies."
E. DeNike - Virginia
"I got a reply right after I sent that E-mail and received the Frontline Plus yesterday. What a savings over what I was paying at our vet. We have 11 cats, and 5 dogs, so you can imagine what a break your discount prices give us. "
B. McDonald - San Antonio, TX
"Thank you so much for having this product!! You're prices are incredibly low!! I will be your customer forever with prices list these!"
"Thanks so much for my prompt order. Everything is great and I will tell others about your site. "
L. Mozucha - Saline, MI
"I've ordered from you before and thought your price was fair, so here I am again."
P. Beckman - Naples, FL
"Thank you. Keep up the good work!"
C. Costigan - Saltville, VA
"Thanks for following up. I received the product today! Wow! What fast service. Thanks."
K. Kaplan - Woodacre, CA
"Dear Staff, FIRST and most importantly, YOUR COMPANY IS GREAT! You have the friendliest staff I have EVER dealt with, and I work in retail! I have nothing but great things to say about all of you! Please don't change that! My suggestion is actually to help people like me, who prefer reading labels before purchasing products. When I click on enlarge photo, I do not want to just see a larger photo of the product. I want to read the contents, the guaranteed analysis, and the suggested servings. Is there anyway possible this could be added to the photo, or included in the description? It would make me very happy if this could happen. Thank you for your time. I'll be waiting to here from you. Truly! [*NOTE label info will be a new feature to be added soon -- thanks for the suggestion to help make our site better Patti!!]"
"Dear Cody, Thanks for your time, and helping me with my order. I will be very happy to contact anyone you want me too. You, and your Company deserve the recognition! Everyone can complain, only a few make time to compliment, I want to take the time! Thank you for always being there! Many Thanks"
Patti Rische - Sophie China Ocean
"I just had to write and thank you for the helpful service I've received. I purchased a pair of Andis clippers that died my third time using them. I called, and Jan, my sales rep was very understanding and told me to send them back. They were delivered on Thursday, and by Monday she had a new pair sent to me. Thank you so much for making the process quick and painless!"
Stacy Grover - a happy customer in Utah
"I just wanted to thank you for the promptness with which you received, processed and shipped my order. I placed my order with you (online) late Wednesday Night, 11/9/05, and I received it today, Monday, 11/14/05. Keeping in mind that Friday, 11/11/05, was a holiday (Veteran's Day), I was shocked, amazed and very happy that I received my order today. This was my first experience in ordering from your company and I look forward to ordering from you again."
Paula C B - NC
"Thank you for the great service. You are appreciated!"
"During this past week, I have spoken with several of the sales representatives concerning the delivery of an order. I think it is important that you know how helpful and courteous everyone was. My original sales rep.(Ann) was out the initial day I called, but she called me at home before 9:00 central time and we work out a fair arrangement on replacing the Lymevax that was compromised due to a delivery snafu. Since it is often the case that we only hear the yelling, I wanted to send you the praise. As a result of this experience, I will look in your catalog first when needing supplies for me family of 6 Goldens and not merely use you for vaccines. Have a great weekend and thank you again for your professionalism."
"You have been such a pleasure to work with. You have permanently won my business. I can't thank you enough for all that you have done. Please forward this message to your boss - your customer service is EXCELLENT!!!!!!!!!!!!!!! "
"Hi Shannon, I want to thank you for taking care of our order. Everything arrived on time,you gave us a good service and I really appreciate it."
Tamara - Israel
"Dear Diane, I sincerely like the special attention and excellent service you have given me. If I knew your boss I would express how professional, knowledgeable, personable and thorough you are in customer relations. You are the epitome of customer service. Soon after I had spoken to you yesterday I received an E-Mail from [LVS] of confirmation and the total cost of my order. I like your business card with your picture. You have a warm smile. When I get access to a scanner I will send a picture of myself. It's nice to be able to associate a face with a name/voice. Please show this E-Mail to your boss."
Ty of Goodie 4 Shoes
"Sue, Thank you! I just received the package. The shipment was in excellent shape, and the cold packs were still partly frozen. It's been an absolute pleasure working with you, and I look forward to continuing to get our vaccines from [Lambert Vet Supply]! It feels good to be able to order in confidence, and know that you are on top of the shipment and concerned about its safe arrival. We received them just in time, too, since I got a call five minutes before FedEx showed up requesting that we bring two trays down to the adoption clinic Saturday morning."
Robert Jon Mudry - Friends of Feral Felines
The quality of the items I have purchased so far has been excellent and the service is great, and much appreciated. Thank you
Have been a customer for many years and always have been highly satisfied w/the level of professionalism and success on all of my previous orders. Great prices are a plus, too!
I have placed several orders with Lambert Vet Supply and have always been completely satisfied. They are prompt and accurate. Many thanks.
Found this site from researching about mange treatment in dogs which came highly recommended from beaglesunlimited. After doing a price comparison with Jefferspet.com, it was a no brainer. Prices were cheaper than Amazon as well. Very easy site to use. Thank you!
I am very satisfied with my order and will recommend Lambert Vet Supply to friends. I will also order from you in the future.
Website was not super flashy, but it worked and really that's all that matters. Had product in stock that my usual supplier did not, so the selection and pricing were great. Cheaper than my usual supplier.
Best prices I can find for my dogs' heartworm and flea prevention. Easy to use pharmacy and good coordination with my veterinarian.
Wonderful Site!!! We do doggy rescue and we get all our supplies here, thank you!!
Amanda was great! This was my first order and I was very happy with the service and speed of delivery. I didn't have a great experience with another on line store so was very happy with my experience with this store!
I love Lambert Vet Supply. I can always get what I need for my babies and get it in an adequate amount of time due to my personal busy schedule. LVS is a very convenient place to shop for all of your pets needs.
Jessica Elliott is the representative I worked with. She is the consummate professional; courteous and knowledgeable and I couldn't be more satisfied with her and my experience with Lambert Vet Supply as a result. I received my order quickly and their pricing was also great.
Happy New Year to all of you at the Lambert Vet Supply.....and, please extend our special thanks to Dianna Krichoff for her recent exra efforts on our behalf. Dianna made a special effort to get a medicine to us before the Christmas holiday deadline shut eveything down....we really appreciated this effort. It allowed us to have a much more mellow and enjoyable holiday. We've been longtime customers but not much on volume since we only keep one dog at a time....however, we have recommended you to family and friends and recently put you on the radar for a local emergency vet clinic. We hope the New Year brings health and prosperity to the whole LVS staff.
John & Diane S.
I was very suprised on how the site was so simple to do. Step by Step always help us that are not to good at a computer. I have an elderly dog and like to take the best of care with her and you gave alot of different products at reasonable prices.
"Marlene went above and beyond for me when I called with a complaint. She listened, she stayed calm and she CALLED ME BACK WHEN SHE SAID SHE WOULD. I cannot tell you how huge this was for me. Marlene was polite and kept her word! Because of the excellent service I received I will always be a customer of Lambert Vet Supply. I have told many of my experience with your company and I always get the same reply, "What's the name of that company? I am going to check them out."
I just had to write about Marlene and the exceptional service she gives, simply because it doesn't happen very often at all. Again, thank you to Marlene for making what is usually a painful experience an experience that I enjoy telling people about."
"Tim in Customer Service, was very helpful and cooperative in assisting me with processing my prescription. Thanks!"
"I wanted to send you an e-mail about how helpful, knowledgeable and likable Kitty is. With three dogs, two that are on daily medications, I call and e-mail Kitty often. She is very quick to reply and doesn't make me feel like a bother (even though I have been emailing her constantly looking for Deramaxx recently).
I like buying from you guys for two reasons: I have a dog with EPI and now on Deramaxx too, you make it affordable for us and also because I enjoy working with Kitty, as she treats me more like an old friend than a customer. It seems that most places I deal with have gone downhill with customer service these days, but Kudos to you guys for hiring Kitty & you and I both are lucky to have her!"
"This company is great! I've dealt with them thru phone and online, and the service is fantastic!"
"I love Lambert Vet Supply! I get everything I need that I can never find locally at those prices. I've even talked with the Dr. on the phone in the past just because they were being helpful with my order."
Of all my concerns. I thank you for hiring those which are willing and able to do their jobs when dealing with the public, many of whom, I know, can be quite unpleasant. Anyway, you shall have my business and anyone else with whom I speak. I am in the animal welfare community in Central New York and have, literally, hundreds of people who will be glad to hear of my positive experience. Thanks, again, and keep up the ethical integrity of your services."
Janice Wilson, Parish, NY
"Dear Lambert Vet Supply,
I feel we should let employers know when their employees have shown exemplary service, so that's why I'm writing today. Sue Williams has been such a help and a blessing to me; now why do I appreciate her so much? Let me "count some ways":
Has a wonderful sense of humor which sure helps a WHOLE lot, too. What a 'jewel'--a credit to your business, I sure feel.
I've really appreciated doing business with your company as a result!"
- She's got a very good manner, an easiness with folks that helps a customer like me relax, for I get too intense over my'babies' (Springer Spaniels) and their problems they've had at times.
- She's very knowledgeable and efficient, thus very helpful
- She shows sensitivity and caring and
"Dear Sue, I am so impressed by how beautifully and with such care that my order was packed. Much better than two other companies I've used in the past. I'll be back! Thanks again, "
The Angels' Eyes is awesome! It's cleared up all three of my Maltese eyes. I have 3 Maltese and my kids have two and all of their eyes were looking pretty bad. Thanks for recommending it and I'm ordering more today! Again, thank you so much. I am another satisfied customer."
"I just want to let your company know about the excellent service I received from Lizz Skoncny. A small order was placed very close to Christmas and I was informed there was no stock available, Lizz called the vendor and let them know it was for Christmas but she was told I would not see it in time for the holiday. Within two days Lizz sent me an email saying the order was in and would ship ASAP. Lizz showed concern for my order and that is something you don't see that often. Congratulations on having a wonderful employee."
"I just wanted to thank everyone at Lambriar Vet Suppy for there superb customer service!!! I just ordered from you guys for the first time and I have hardly ever found friendlier, more proficient customer service!!! I look forward to doing business with you all in the future!"
Charles Page - Georgia
"I want to thank your company for it's wonderful service and attention that I received on my first order from you. It's a pleasure doing business where customer service is still practiced."
" I have ordered Cosequin SS 90 Capsules before - am pleased with product, delivery and price."
Klepper, E. - Smithtown, NY
"Hi Charlotte, my order just arrived. WHAT SERVICE!!! I wanted to let you know that I am very impressed with the experience I had with [Lambert Vet Supply]. Not only did I get a quick deliver but it is saving me money at a time when it is most needed. I have been forwarding your web link to all of my friends with pets, which is about 98% of them. Thanks again for a great job and I look forward to continuing to order my pet products through [Lambert Vet Supply]. "
"One of the best web sites I've ever seen."
L Bricker - Manassas, VA
"This was the best experience I have had ordering something on the web. You had a good price on the clippers, had them in stock (I have ordered stuff other places that didn't have what I wanted in stock and it took months to get), and I got the order quickly!"
M. Harlan - Texas
"Thank you. This is the first time I have ordered from your company. Ordered vaccines Monday evening UK time and received them Thursday lunchtime. Ice packs were still frozen. So prompt and helpful, a big thank you; first but not the last."
P. Davies - United Kingdom
"I ordered Cosequin DS from you folks the morning after I was turned onto your web site. Very impressed by the price, speed, and efficiency. It was at our door step the next evening. I've referred a few friends to your web site. We'll be ordering again. Thanks to all!"
"Thank you for such great customer service! I received your phone message today as well. My vet has my dog on Cosequin DS, and your prices are the best I've seen!"
"We received our order today (Monday). Not only that, but your firm has gone the extra mile to provide EXACTLY what we requested. Thanks again!"
Beth - South Carolina
"Dear [Lambert Vet Supply], Yes, I did receive my recent order. All items requested came, and in a very short time to boot! I could not be more pleased with the prices and service that [LVS] offers to pet owners. You guys are great, and thank you for the follow-up inquiry. "
"Hi - I went to my post office and they had the package there - they said there was no room to leave it, I'm not sure why though - Sorry for doubting your end - you guys have always came through for me. Thank you and look forward to future business."
L. Pauley - South Point, OH
"Thank you so much for the excellent service you and your company have given. You only spoke to me on Monday evening and I receive my package midday Thursday. I think you could give our companies here in England a few tips! Once again thank you very much. "
Celia Reeves Cornwall. Great Britain
"I've been buying products for my two cats from you for quite awhile. In an age when good customer service is, unfortunately, becoming the exception and not the rule, I must say that your service is excellent!
Prices are competitive, shipment is prompt, and I am very impressed by Heather. She has been wonderful! If an article is on backorder, she contacts me. If the vet doesn't send the Rx as promised, she let's me know so I can follow up on my end. She is pleasant and efficient. I just wanted you to know what a great job she does. I am recommending [Lambert Vet Supply] to all my pet-loving friends! "
S M - Springfield Massachusetts
"Thank you so much for your phone call the other day. I was so surprised. In these days it is hard to find a place with people who are so nice and helpful to their customers. I hope you will forward this to your manager/boss so they will know what a valuable person they have with you there. A lot of the time the person who takes care of the customer is not noticed for the extra work and extra effort they put in to helping the customer. So please send this on to your boss so I can let them know how great you were in the service you provided me.You were very professional, courtesy and helpful. I hope to do business with you again soon. I am looking into opening a kennel/daycare for the area I live in and I like your site and prices I have seen. The most important to me is the customer service, and you have shown me some of the best I have come across. Again thank you for your support and keep up the good work."
TL - Mapleton, Maine
"My name is Cherry Lee and I'm your long term customer. I'm writing to let you know the great service I've been getting from your staff Heather Blimling. She's always very friendly and prompt. I've ordered from other [Lambert Vet Supply] sales [reps] in the past, but I've never came across one like Heather. She always keeps my need in mind and delivers more than expected. I thought I should let you know how lucky you are to have her in your team. Please feel free to contact me if you have any questions. "
"I have been a [Lambert Vet Supply] for many years. I cannot believe how much money I have saved by having prescriptions filled by [LVS] as well as many miscellaneous items. But more than the great prices, it is the outstanding customer service which keeps me a loyal customer. I deal mainly with Renee, and although we have never met, I feel as if she is longtime friend of mine. She will email me about my order and we usually have a few emails back and forth about the weather, the family, the holidays or whatever! And of course about my dog! It is nice to know that even as their website and business grows, the personalized customer service remains intact. "
Robin C - Coral Springs Florida
"Hi, I just wanted to say thank you to Anne who took the time to call and email me in order to help me with my older dog's incontinence issue. I was touched that she took such an interest in my dilemma. Thanks again for the advice, I will try the Leak no more. Let hope it works! "
"People are very quick to pick up the phone, write a letter or just plain scream to complain about bad service. Very rarely will these same people acknowledge good service. I think customer service is the main stay of any business. As a business person, I appreciate it when someone goes out of their way to help me. I wanted you to know what a gem you have in your customer representative Shannon. I have been doing business with your company for about 5 years. I always call and ask for Shannon. Why? Because she never lets me know if she is having a bad day. She is cheerful, chatty and makes sure I order the right product. I do dog rescue. Shannon always asks about my dogs. She lets me know if my prescriptions have run out. She advises me on special items that I might need because of what I'm ordering. Is she pushing your products? Yes, I suppose she is, but I always have the feeling she is suggesting the items because she knows I'm forgetful and she is trying to help me. Because of Shannon, I have referred hundreds of people to your company. I am a professional dog trainer. I teach over 100 dogs per week for a series of 8 weeks. That's a lot of referrals in a year's time. I also do dog rescue. I recommend you to all my rescue buddies. I give out a home made card with Shannon's name and number on it with all my adoptions. I tell my people that Shannon will take care of them and she does. In today's time, big business would do well to take care of their valued employees. A happy employee is always an asset to the company. You might be able to replace the employee with a smaller salary but you can not replace the experience that made the employee valuable. Please take the time to let Shannon know you appreciate all that she does for you."
"Hi Shannon. Thanks - the package arrived only 2 days later :-) Customer service: A+! Delivery: A+! Customer satisfaction: A+! THANK YOU - I have always been satisfied with shopping at [Lambert Vet Supply], you guys rock!"
"Shannon, Thank you for dealing with my order. It arrived safely today, delivered in the U.K. by the British Royal Mail Parcelforce service. I was out at work, so they left the parcel hidden in my greenhouse & a note through my door explaining where I could find it. Absolutely excellent. Not even a mark on the box. Again a big Thank You to you. Wonderful service all round - not forgetting the good carrier service your side of the Atlantic also. "
John M - UK
"Thank you so much for your help Shannon! You guys at Lambert are always so helpful! That's why I come back time and time again. Thanks again"